Matrix Booking Status Page

All Systems Operational

About This Site

This page is used to provide customers with the latest service status for Matrix Booking and its related components. The page is updated regularly as a matter of course and then consistently during any incidents. Please subscribe to this page in order to receive notifications when the page is updated.

Web applications Operational
90 days ago
100.0 % uptime
Today
Mobile applications Operational
90 days ago
100.0 % uptime
Today
Email delivery service Operational
90 days ago
100.0 % uptime
Today
API service Operational
90 days ago
100.0 % uptime
Today
Matrix Welcome apps (inc Digital Signage) Operational
90 days ago
100.0 % uptime
Today
Support portal Operational
Public website Operational
Matrix Booking - Sensors Operational
90 days ago
100.0 % uptime
Today
Office 365 Calendar Integration Operational
90 days ago
100.0 % uptime
Today
Outlook .net AddIn Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 21, 2025

No incidents reported today.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025
Resolved - The system is operating as expected following updates today. We will continue to monitor this tomorrow but we are closing this incident now, apologies for any inconvenience caused.
Dec 15, 15:00 UTC
Update - A second fix has now been applied and we are continuing to monitor the performance of the platform.
Dec 15, 14:29 UTC
Monitoring - We have identified 2 issues regarding the way in which images are handled within the new web application interface.

A fix to this has been deployed and we are currently monitoring the performance.

Dec 15, 11:46 UTC
Identified - WE have identified an issue and we are currently progressing a fix for this now.
Dec 15, 09:59 UTC
Investigating - We are currently investigating a degradation of performance on the Matrix Booking web application.
Dec 15, 09:47 UTC
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.